Returns & Refunds Policy
Unibond Collections is committed to your happiness. We want you to be as pleased with your purchase as we are in serving you. If you're not happy for any reason, we will gladly accept your return under the following conditions.
Products can only be returned if they are in an unused condition and in their original condition with all original tags and packaging intact and should not be broken or tampered with.
In case of any damaged and torn products received or the product received is in difference of content than selected while purchasing, you must take an image of the product and sent to us via email refunds@unibondcollections.com or chat through whatsapp and must return the product within 24 hours after receiving it.
Once we receive the returned item and verify its condition, we will process the refund accordingly. The refund will be sent back to your original source of payment within 7-10 business days.
-- Please note: If you wish to cancel the order, you must cancel your order before the shipment(product will be shipped right after 24 hours of the order placement). In case of prepaid order and if you cancel the order after the product is shipped and not delivered, the refund will be after deducting the shipping charges occurred.
Exchange Policy:
In order for the goods to be eligible for an exchange, please make sure that:
The goods are in the original packaging, unworn, unwashed and are with the complete accessories, which must also be in a resaleable condition.
The products which are in the same content as per your order placement are neither eligible for exchange nor for refund.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You can return the goods to the following address:
G - 1, Bldg. No. - 514, Sector - 66, Noida, Uttar Pradesh - 201301, India
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds or Exchange Policy, please contact us via e-mail at refunds@unibondcollections.com